Business IT plans
Built for small businesses that need proactive support, security, and optimization. Managed IT leads our approach, with flexible onboarding based on your users, devices, and compliance needs.
Additional project work: $135/hour for managed clients, $160/hour standard rate, 1-hour minimum.
Managed IT Support
$110/user/mo
- Remote help desk support
- Device monitoring and updates
- Security baseline included
- Backup guidance and vendor coordination
Add-On Services
Starting at $80/mo
- Microsoft 365 Administration
- IT Consulting & strategy
- Compliance support
- Cyber insurance application assistance
Pay-As-You-Go
$160/hr
- No monthly commitment required
- 1-hour minimum
- Discounted to $135/hr for managed clients
- One-time onboarding starting at $500 for new setups
Home support options
Premium residential tech support for computer repair, home networks, virus removal, and smart home setup. Straightforward options for one-time help or ongoing peace of mind. Work outside membership scope is billed at $135/hour for members versus $165/hour for non-members, with a 1-hour minimum.
$149 / visit
On-Demand
Single-service troubleshooting visit
Computer repair and performance tune-up
Virus removal and software cleanup
Ideal for urgent one-off issues
Non-members pay $165/hour, 1-hour minimum
$79 / month
Home Care
Priority remote support for covered devices
Home network and Wi-Fi optimization
Security checkups and update guidance
Best for households needing ongoing support
Save $30/hour as a member client
Custom
Smart Home Plus
Smart home setup and device integration
New hardware recommendations and install help
Home office setup and productivity support
Custom scope for larger residential projects
Pricing FAQs
Need a tailored quote? We can scope support around your business size, home setup, and service priorities.
How is business pricing determined?
Business plans are scoped around users, devices, locations, security requirements, and the level of ongoing support your team needs.
Do you offer custom managed IT packages?
Yes. Sync3 can tailor service bundles for small businesses that need a mix of help desk, cybersecurity, cloud, backup, and consulting support.
Can home users book one-time support?
Absolutely. We offer on-demand help for computer repair, virus removal, home network setup, and smart home support.
Do plans include remote and onsite help?
Support can include remote assistance, onsite visits, or a blended approach depending on the plan and the issue being resolved.
What areas do you serve?
Our office is located at 13873 Park Center Rd #344, Herndon, VA 20171.
How quickly can you respond?
Our service model is built around responsiveness, with support tailored to each client’s needs and service plan.
Ready for a tailored quote?
Tell us what you need and we’ll recommend the right plan for your business or home. Sync3 IT Solutions supports clients across the DC Metro area with premium service, clear communication, and dependable results.
703-278-3550
info@sync3.com
Mon–Fri • 8:00 AM–6:00 PM